Customer Testimonials

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DealerRater Jun 28, 2024

The service department of this dealership helped me out in a big way when I was visiting from out of state and having trouble with my FORD truck! I was driving through Kalkaska, MI on a horse trip as part of the Shore to Shore trail ride across the state of Michigan. I was from out of state and was in a bind as the "check engine" light came on in my F350 Ford truck. I took my truck to Serra Ford early on the morning of June 6, 2024 before they were open and left it with an explanation ...

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DealerRater Jun 8, 2024

Most salesmen I deal with is by email or chat. Being that myself and my spouse are a mixed couple we've gotten some awful dealerships however NOT THIS ONE🤓. Which it's about time a dealership like this one didn't try to give us a scrappy deal NO!! This dealership not only gave us a great deal but treated us as customers. Even if any of the salesman felt differently they kept it to themselves an treated us with respect and for that we are lifetime customers. We will be back in 2 yrs to trade our 2024 Chevy Equinox ...

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DealerRater Mar 1, 2024

Chris Sanford, in sales and service tech Jamie always so good to us , Chris will pick up my car and return it that afternoon, Jamie will call me and I pay for the service provided , thank you all for the great service you give us .

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DealerRater Aug 5, 2023

Dan and Mark are awesome as long as the rest of the team. They weren't pushy and they listen to what I wanted and helped us out and got us into what I wanted without question highly recommend them to anyone

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DealerRater Apr 29, 2023

Easy to deal with , fast and efficient and no issues after the loud change .I highly recommend

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DealerRater Apr 11, 2023

They reached out to me almost right away and were very helpful when it came to my preferences and concerns. Very reasonable prices.

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DealerRater Feb 24, 2023

This has been the best car buying experience I've ever had. I was trying to buy a truck from Williams Chevy in Traverse City, but it was ungodly unpleasant so I left and contacted Voice. Within minutes of Inquiring, I had a sales person reach out and help get the perfect truck. Within 2 days, we had everything finalized and they even delivered the truck to my doorstep w/ a full tank of gas. Highly recommend doing business with Voice, I know they got a lifetime customer out of me!!

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DealerRater Feb 6, 2022

About four months ago I purchase a 2016 Chevy Silverado. The service, was impeccable- five stars all around. Very fast and efficient. So understanding.

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DealerRater Nov 18, 2021

The maintenance department always does a great job maintaining my 2021 Chevy Silverado. I recommend all my friends and family shop with voice motors

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DealerRater Nov 17, 2021

I have always had great service here. From purchasing 5 vehicles over the years and the service department and body shop (thanks deer and pickup truck) it has been a awesome experience. Keep up the good work

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DealerRater Nov 10, 2021

Voice Motors was extremely helpful, friendly and made the purchase of our new truck easy!

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DealerRater Nov 9, 2021

We purchased form out of state. When we arrived at the dealership in the morning everything was ready. We are very happy with our new Suburban and feel like we got a good deal on the Suburban we traded in.

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DealerRater Jan 5, 2021

Excellent work. Service department handled my repairs in a timely manner. Courteous repairmen and quality service. Will recommend Voice Motors to my family and friends.

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DealerRater Sep 4, 2020

Mitch Voice and his team of professionals are a great dealership to work with, helped me out in every aspect of returning my leased vehicle and finding me a brand new 2020 Silverado, everything about the process was smooth and easy-going, thanks Mitch and your team, great job.

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DealerRater Aug 14, 2020

Excellent Job. Start to finish Mitch. Love the truck!👍🇺🇸Tough to find inventory but Mitch found it. Appreciate the efforts to make this very easy.

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DealerRater Feb 21, 2020

Friendly, fast service. Waiting room was clean, coffee available, TV, magazines available and a smile from every employee as they passed by the waiting room.

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DealerRater Feb 18, 2020

Chris Sanford was the representative that helped me and I am extremely pleased with his service and professionalism. Chris worked hard to manage my needs and get me into a vehicle that fit my budget. Our correspondence during the entire process was quick and to the point, which I appreciated due to the amount that I work. Overall great experience, would recommend Chris and the entire Voice Motor Sales team to anyone.

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DealerRater Feb 6, 2020

Georgia was very prompt with her response time and knowledge of my situation. It only took one phone call to get everything I needed. I appreciate the professionalism.

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DealerRater May 30, 2019

I have been leasing gm for the last 8 years or so. I found Mitch to be most accommodating and would find the model and the price i was ok with. My daughter also is leasing from them. And my other daughter purchased a used car there too. The only issue i have with using this dealer is the 30 miles i have to drive to get there, but i feel like i am visiting a friend. So that has not been a problem and too , i have not had many issues with the car so it was oil changes and tire ...

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