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Privacy Policy

Privacy/terms and conditions

Messaging Terms & Conditions Last Updated: August 27, 2026 These Messaging Terms & Conditions (“Messaging Terms”) apply to text messages sent by or on behalf of Voice Motor Sales, Inc., located at 302 W Mile Rd NW, Kalkaska, Michigan 49646 (“Voice Motor Sales,” “we,” “us,” or “our”).

By providing your mobile telephone number and affirmatively agreeing to receive text messages from Voice Motor Sales, you agree to these Messaging Terms.

  1. Voice Motor Sales Messaging Program The Voice Motor Sales messaging program may be used to communicate with customers and prospective customers regarding matters such as: * Scheduling or confirming sales appointments and test drives * Vehicle availability and inventory inquiries * Responses to customer questions and requests for information * Vehicle purchase or lease inquiries * Service and maintenance appointments * Service status updates and reminders * Parts requests and availability * Customer-support communications * Transactional or operational information * Follow-up communications relating to products or services you have requested * Promotional, advertising, or marketing messages when you have consented to receive them The specific types of messages you receive may depend on how you interacted with Voice Motor Sales and the consent you provided.

  2. Consent to Receive Text Messages When you voluntarily provide your mobile telephone number and affirmatively opt in to receive text messages from Voice Motor Sales, you consent to receive SMS and/or MMS messages at the telephone number you provided. Messages may be sent using automated technology or other messaging systems where permitted by applicable law. Your consent to receive marketing text messages is not a condition of purchasing or leasing any vehicle, product, or service from Voice Motor Sales. Consent provided to Voice Motor Sales applies to communications from or on behalf of Voice Motor Sales and does not authorize unrelated third parties to use your mobile number for their own marketing or promotional purposes.

  3. Message Frequency Message frequency varies. The number and frequency of messages you receive will depend on your interactions with Voice Motor Sales, the services you request, your appointments or transactions, and whether you have elected to receive promotional or marketing communications.

  4. Message and Data Rates Message and data rates may apply. Voice Motor Sales does not charge a separate fee for participating in its text messaging program. However, your wireless carrier's standard messaging, data, or other charges may apply according to your wireless service plan. You are responsible for any charges imposed by your wireless carrier.

  5. How to Opt Out You may withdraw your consent to receive text messages from Voice Motor Sales at any time. Reply STOP to any text message from Voice Motor Sales to opt out. You may also use another reasonable method that clearly communicates your request to stop receiving applicable text messages. After an opt-out request is received, Voice Motor Sales may send you one final message confirming that your request has been processed. No further messages requiring that consent will be sent unless you subsequently provide consent again. If you later wish to receive text messages again, you may opt in again through an available Voice Motor Sales form or other authorized opt-in method.

  6. Help and Customer Support Reply HELP to a Voice Motor Sales text message for assistance. You may also contact Voice Motor Sales directly at: Voice Motor Sales, Inc. 302 W Mile Rd NW Kalkaska, MI 49646 Phone: (231) 258-9178 You may also contact us through the Contact Us page on our website.

  7. Mobile Information and Privacy Your privacy is important to us. Mobile telephone numbers, text messaging opt-in information, and messaging consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers that process information on our behalf when reasonably necessary to provide messaging, communications, customer-service, technology, security, or other services for Voice Motor Sales. Such service providers may use the information only as permitted in connection with the services they perform for us and subject to applicable privacy and data-protection requirements. For additional information regarding how Voice Motor Sales collects, uses, protects, and discloses information, please review our Privacy Policy at: /privacy-policy These Messaging Terms should be read together with our Privacy Policy.

  8. Wireless Carrier Disclaimer Wireless carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your wireless carrier and other communications providers. Voice Motor Sales cannot guarantee that any text message will be delivered or received within a particular period of time. Service may not be available on all wireless devices, through all carriers, or in all geographic areas.


  9. Your Mobile Number You represent that you are the subscriber or customary user of the mobile telephone number you provide, or that you are otherwise authorized to provide consent for messages to be sent to that number. If your mobile number changes, is reassigned, or is no longer used by you, please notify Voice Motor Sales or opt out before discontinuing use of that number.

  10. No Guarantee of Vehicle Availability, Pricing, or Financing Text messages concerning vehicles, appointments, inventory, pricing, incentives, financing, or other dealership services are provided for informational and communication purposes. Vehicle inventory and availability may change. Manufacturer incentives, rebates, promotional programs, financing programs, rates, and eligibility requirements may also change or expire. A text message does not by itself create a binding vehicle purchase, lease, financing, service, or other contractual agreement. Final transaction terms are governed by the applicable written agreements and disclosures provided in connection with the transaction. Financing is subject to credit approval, lender requirements, and applicable program eligibility.

  11. Security and Sensitive Information Please do not send sensitive personal or financial information through ordinary text messages unless specifically instructed to use an authorized secure method. Examples include Social Security numbers, account passwords, full payment-card numbers, or other highly sensitive information. Voice Motor Sales may provide a secure method for submitting information when necessary for financing, payment, account verification, or another transaction.

  12. Changes to These Messaging Terms Voice Motor Sales may update these Messaging Terms from time to time to reflect changes in our messaging program, business practices, technology, carrier requirements, or applicable laws and regulations. When these Messaging Terms are updated, the revised version will be posted on our website and the “Last Updated” date above will be changed. Where required by applicable law, we will obtain additional or renewed consent before using your information or sending communications in a manner that requires such consent.

  13. Applicable Law These Messaging Terms are governed by applicable federal law and, to the extent applicable and not preempted by federal law, the laws of the State of Michigan. Nothing in these Messaging Terms is intended to limit or waive any rights or protections that cannot lawfully be limited or waived.

  14. Contact Us Questions regarding these Messaging Terms or the Voice Motor Sales messaging program may be directed to: Voice Motor Sales, Inc. 302 W Mile Rd NW Kalkaska, MI 49646 Phone: (231) 258-9178 For information regarding our privacy practices, please review our Privacy Policy.